-
Contractualisation of the approach with the institution and the group
-
Mixed presentation of participants and their practices
-
Elaboration of an initial question destined to launch the work of the group
-
Editing of a workshop journal after each session of work. The journal serves as a guiding conductor throughout the approach.
-
Inventory of fixtures: diagnostic of the situation attained and its context
-
Formulation of the problem to be resolved
-
Elaboration of a hypothesis of work
- Collection of data: interview, questionnaire, observation, documentation, a study of the case
- Analysis and interpretation of collected information
- Verification of the hypothesis
- Elaboration of a plan of action
- Evaluation from criterias of reference